FAQ's
» »Accomodations
1. Can you recommend other hotels close by that are less expensive?
We can recommend hotels or methods to find hotels in the area of the headquarters hotel only after that hotel is sold out.
 
» »Dress
1. What does business casual mean?
Business casual dress is defined as: khaki slacks, polo-type shirts, or button-down collared shirts, blazers or sweaters for the gentlemen; slacks, skirts, polo-type shirts or blouses, blazers or sweaters and comfortable shoes for the ladies. Meeting rooms have a tendency to be cool. We suggest you bring a sweater or jacket for your comfort.
2. What is the attire for the reception?
Attire for social events varies based on location. Typically the attire is business casual.
3. What is the attire?
Business casual.
 
» »General
1. Are NARUC meetings open to everyone?
Yes. NARUC meetings are open to everyone. Registration fees apply to all attendees.
2. Can I bring my wife/husband/significant other to the reception?
Yes you may, although some events have fees associated with them. This fee must be received to get a ticket to enter the event.
3. Can Press/Media attend the social events?
Yes. Although the registration fee is waived for press, an event fee for some of the social events may apply. Contact Rob Thormeyer (rthormeyer@naruc.org) at the NARUC office for specifics.
4. Do you have a lost and found?
Items found in the meetings are typically returned to the NARUC registration desk. These items are held until the end of the meeting and then they are given to the hotel's Lost and Found.
5. Do you have internet access in the workroom/elsewhere?
Availability of internet varies for each meeting.
6. How can I leave a message for someone attending the meeting?
Attendees can be reached during business hours by calling the NARUC registration desk. This number is listed on the NARUC information page in the final program which is posted to the meeting website. Messages will then be posted on a message board located near the NARUC registration desk.
7. I have a guest coming - is there a charge?
Yes. Guests must be badged and have a ticket to enter NARUC sponsored events.
8. Is there a computer/work room open to attendees?
A room with computers and copiers is available for Commissioners and Commission Staff during business hours. If after-hours access is needed, you may discuss access with the NARUC registration desk.
9. When can I cancel my hotel reservation without penalty?
You may cancel your hotel reservation 72 hours before arrival to avoid a cancellation fee of one night's room and tax.
10. Where can I find the proposed resolutions? 
A link to the proposed resolutions can be found on the home page of this website. You can also find them on the NARUC website, here.
11. Why is important to have a badge?
Your badge is essentially your ticket into the meetings and demonstrates that you have paid your registration fees and have registered with NARUC. You will not be able to enter any NARUC-sponsored events or workshops without your badge.
 
» »Registration
1. Can I get a copy of my invoice?
Yes. Copies of invoices may be obtained by contacting Judi Ford (jford@naruc.org) at 202-898-2203.
2. Can I go to just the general sessions?
Yes. If you only attend a portion of the meeting, including the general session, you will have to pay a prorated registration fee.
3. Can I make a substitution for my registration?
Yes. Substitutions may be made via email prior to the pre-registration deadline or onsite at the meeting.
4. Can I register for just one day?
Yes. For more information contact Judi Ford (jford@naruc.org) at 202-898-2203.
5. How can I check if they have received my registration information?
If you register online, you will receive a confirmation once the registrations are downloaded, usually on the following business day. If you register by fax or mail, you will also receive confirmation once it is entered in the system. A list of attendees is available HERE.
6. How do I get a refund?
Requests for a refund must be in writing via fax to 202-898-2213 or email to Judi Ford (jford@naruc.org).  No verbal requests for refunds will be accepted.
7. I am registered but my name does not appear on the web, why not?
The attendee list posted on the web is updated every other day. Please note that registering online does not automaticly post your name to the list. The list must be updated by NARUC. The date the list was posted in noted at the top of page. Click here for the list.
8. I have registered but did not get a confirmation, can you send me one?
Yes, please contact Lennie Noblezada (lnoblez@naruc.org).
9. I need a copy of my registration receipt.
Payment receipts are sent once payment is received and validated. To obtain copies of payment receipt, contact Lennie Noblezada (lnoblez@naruc.org) or Judi Ford (jford@naruc.org)
10. I registered on-line, but need to update my registration form...ex: Guest, Title, Ticket selection?
You can send a request in writing to update your registration information to Lennie Noblezada (lnoblez@naruc.org).
11. It is past the registration deadline, can I still register and how would I do that?
Yes. After the pre-registration deadline, you may register onsite at the hotel. Please be sure to bring a business card and photo ID to expedite the process.
12. What time does registration close on-site?
The hours of registration vary and are listed on our web page under the general information tab. Click here for more information
 
» »Speaker/Presentation
1. As speaker, do I need to register?
Yes. Everyone attending a NARUC event, including speakers, must register and is required to wear a name badge.
2. Do I need to register as Speaker/Press?
Yes. All participants must have a namebadge to be in the NARUC meetings. Press registration is complimentary. Speakers staying for the entire meeting must pay the registration fee and should use the regular registration form. Speakers who are only participating in the section where they speak MUST register, but the fee is waived. These speakers will receive a special badge identifying when they are authorized to be in the NARUC meetings.
3. Who do I give my powerpoint to?
Presenters for the various sessions/meetings should send their presentations to Michelle Malloy (mamalloy@naruc.org) no later than two weeks before the opening day.
 
» »Transportation
1. Transportation to and from airport: How much does a typical cab cost to Hotel?  Are there shuttle buses?  Other ways to get around? Which is the closest airport?
Click here for more information
2. What Airport should I fly into?
You have several option, Click here for more information